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Effective Date: January 2025.

 

1. Introduction

 

Welcome to Practical Arb. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.practicalarb.co.uk).

 

2. Information We Collect

 

We collect the following types of personal information:

• Newsletter Subscription: Email address.

• Contact and Waiting List Forms: Name and email address.

• Invoices: Name, address, and email address.

• Bookings (via Bookwhen): Name, address, and email address.

• Candidate Registration for Assessments and CPD Modules: Name, address, and date of birth.

 

We do not collect or store any bank details.

 

3. How We Use Your Information

 

We use your personal information for the following purposes:

• To process and manage course bookings.

• To send invoices and maintain business records.

• To respond to inquiries and provide customer support.

• To send newsletters and updates (if you have subscribed).

• To register candidates for assessments and CPD Modules with relevant awarding bodies.

 

4. Sharing Your Information

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Bookwhen (for course bookings).

• WIX (as our website hosting provider).

• HPTC and other City & Guilds/NPTC Approved Centres (for candidate registration and assessment purposes).

• Legal or regulatory authorities if required by law.

 

5. Cookies and Tracking Technologies

 

Our website is built using WIX and may use cookies and similar tracking technologies to enhance user experience and improve website functionality. These may include:

• Essential Cookies: Necessary for the website to function properly.

• Analytics Cookies: Help us understand website traffic and usage patterns (e.g., via Google Search).

• Marketing Cookies: Used to provide relevant advertisements (if applicable).

 

By using our website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

 

6. How We Store and Protect Your Information

 

We take appropriate security measures to protect your personal information. Your data is stored securely and is only accessible to authorised personnel.

 

7. Your Rights

 

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent for marketing communications.

 

To exercise these rights, please contact us at info@practicalarb.co.uk

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

 

Practical Arb

Website: www.practicalarb.co.uk

Email: info@practicalarb.co.uk